Subject: New Reply Received - Want to return item
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 15:02:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Want to return item  Ticket comment <div dir="auto">Please check this and reply me</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 9 Nov 2020, 8:30 pm Kinjal Shah, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Sorry I have only tag on that gift</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 9 Nov 2020, 6:58 pm Shoemart, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Kinjal,</div>
<div><br></div>
<div dir="ltr"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);text-decoration:none;white-space:pre-wrap' dir="ltr">Thank you for contacting us. </span></div>
</div>
<div dir="ltr">
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);text-decoration:none;white-space:pre-wrap'><br></span></div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);text-decoration:none;white-space:pre-wrap'>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know either your order number or the email address you used to place the order.</span></div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap'>Looking forward to hearing from you.</span></div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);text-decoration:none;white-space:pre-wrap'><br></span></div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);text-decoration:none;white-space:pre-wrap'>Your friends, </span></div>
<div style="line-height:1.38"><span style='font-size:11pt;font-family:Arial,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0);text-decoration:none;white-space:pre-wrap' dir="ltr">The Support Team</span></div>
</div>
</div>

	

</div></blockquote>
</div>
</blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043164546118'>20201108_171322.heic</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1663597