Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 08:46:24 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           12:31 PM, 09th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:32 PM, 09th Nov                     User                    I want to retrieve an aroma that came in an incorrect condition,           12:34 PM, 09th Nov                     User                    and two panels           12:35 PM, 09th Nov                     User                    I did not know from the pictures that their color is black           12:35 PM, 09th Nov                     User                    please help me           12:35 PM, 09th Nov                   Shivani                    I sincerely apologize for the inconvenience caused to you.           12:36 PM, 09th Nov                   Shivani                    Kindly share the order number.           12:36 PM, 09th Nov                     User                    6237780228           12:38 PM, 09th Nov                   Shivani                    Thank you for the order number           12:38 PM, 09th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:38 PM, 09th Nov                     User                    Foe panels           12:39 PM, 09th Nov                     User                    9237766050           12:39 PM, 09th Nov                     User                    Ok l'll, thank you           12:40 PM, 09th Nov                   Shivani                    Thank you for holding up            12:41 PM, 09th Nov                   Shivani                    I am sorry to inform you that I can only able to assist you with Centrepoint and Max orders.           12:41 PM, 09th Nov                   Shivani                    I request you to please contact Home Centre Support Team on #(800-1234663) and email at [email-masked]           12:41 PM, 09th Nov                     User                    Thank you           12:42 PM, 09th Nov                   Shivani                    You're most welcome.           12:43 PM, 09th Nov                   Shivani                    Is there anything else I can help you with?            12:43 PM, 09th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help regarding Centrepoint and Max order.           12:46 PM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1666867