Subject: Ticket Assigned - Conversation with midheeha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 07:08:27 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with midheeha midheeha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  midheeha Bot:  Hi Midheeha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527213476            10:48 AM, 09th Nov                     midheeha                    ok           10:48 AM, 09th Nov                   Shivani                    Hi Midheeha, Thank you for contacting us. My name is Shivani. How may I help you?           10:48 AM, 09th Nov                     midheeha                    well i want to order something and need it to be delivered before 11th november           10:49 AM, 09th Nov                     midheeha                    so when should i order it           10:49 AM, 09th Nov                     midheeha                    ?           10:50 AM, 09th Nov                   Shivani                    I would like to inform you that the order will take 2 - 3 working days to deliver.           10:50 AM, 09th Nov                     midheeha                    ok... may i know who delivers?           10:51 AM, 09th Nov                     midheeha                    is there any company?           10:51 AM, 09th Nov                   Shivani                    We are dealing with different courier teams and it is totally depends on the warehouse who will deliver your order.           10:52 AM, 09th Nov                     midheeha                             10:53 AM, 09th Nov                     midheeha                    what about this           10:53 AM, 09th Nov                   Shivani                    Have you placed your order?           10:55 AM, 09th Nov                     midheeha                    no first i would like to know this           10:56 AM, 09th Nov                   Shivani                    Please confirm what do you want to know about this item?           10:56 AM, 09th Nov                     midheeha                    i wanna know at what day and approx wat time will i recieve it as it is a gift           10:57 AM, 09th Nov                   Shivani                    I would like to inform you that the order will take 2 - 3 working days to deliver. Also, our courier team will contact you before arranging the delivery.           10:58 AM, 09th Nov                     midheeha                    ok sure           11:00 AM, 09th Nov                     midheeha                    thank u           11:00 AM, 09th Nov                     midheeha                    if i order now approx at wht time will they call           11:02 AM, 09th Nov                   Shivani                    I can not assure you when they will contact you to arrange the delivery.           11:06 AM, 09th Nov                     midheeha                    ok           11:06 AM, 09th Nov                     midheeha                    thank u           11:06 AM, 09th Nov                   Shivani                    You're most welcome.           11:07 AM, 09th Nov                   Shivani                    Is there anything else I can help you with?            11:07 AM, 09th Nov                     midheeha                    nop           11:07 AM, 09th Nov                     midheeha                    thank u           11:07 AM, 09th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           11:08 AM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1666395