Subject: Ticket Assigned - Conversation with furqan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 06:37:26 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with furqan furqan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  furqan Bot:  Hi Furqan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97339373092            10:29 AM, 09th Nov                   Shivani                    Hi Furqan, Thank you for contacting us. My name is Shivani. How may I help you?           10:30 AM, 09th Nov                     furqan                    Till when the current sales is valid?           10:30 AM, 09th Nov                     furqan                    In bahrain           10:31 AM, 09th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:32 AM, 09th Nov                     furqan                    Ok           10:32 AM, 09th Nov                   Shivani                    Thank you for holding up            10:34 AM, 09th Nov                   Shivani                    I would like to inform you that our single’s day will be live till 13 Nov, 2020 for Centrepoint.           10:35 AM, 09th Nov                   Shivani                    Is there anything else I can help you with?            10:35 AM, 09th Nov                     furqan                    Till the end of 13th nov right?           10:35 AM, 09th Nov                   Shivani                    Yes.           10:36 AM, 09th Nov                     furqan                    Ok thank you           10:36 AM, 09th Nov                   Shivani                    You're most welcome.           10:37 AM, 09th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           10:37 AM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1666287