Subject: Ticket Assigned - Conversation with can you please update about my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 06:17:13 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with can you please update about my order can you please update about my order                    Bot:  Hi again! Bot:  Please enter your name Customer:  haripriya Bot:  Hi Haripriya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612334187 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:09 AM, 09th Nov                   Shivani                    Hi Haripriya, Thank you for cont
 acting us. My name is Shivani. How may I help you?           10:11 AM, 09th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           10:14 AM, 09th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           10:16 AM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1666209