Subject: Ticket Assigned - Conversation with hi good morning
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 06:07:18 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi good morning hi good morning                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi good morning Bot:  Hi Hi Good Morning ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97333520442            09:56 AM, 09th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           09:57 AM, 09th Nov                     hi good morning                    My house help she punches pumas shoe she wanted today  because she's traveling today night, i was saying if she can't get today  there's no need to bring coz i saw the delivery it will be on Thursday           09:59 AM, 09th Nov                     hi good morning                    How can i cancel the order           09:59 AM, 09th Nov                   Shivani                    Kindly share the order number.           10:01 AM, 09th Nov                     hi good morning                    Please can you cancel the order  for her           10:01 AM, 09th Nov                     hi good morning                             10:01 AM, 09th Nov                   Shivani                    Thank you for the order number.           10:03 AM, 09th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:03 AM, 09th Nov                     hi good morning                    Thankyou           10:03 AM, 09th Nov                   Shivani                    Thank you for holding up            10:04 AM, 09th Nov                   Shivani                    We can see that your order has been placed 9 Nov, 2020 and it will take 2 - 3 working days to deliver your order.           10:04 AM, 09th Nov                     hi good morning                    I want to cancel           10:05 AM, 09th Nov                   Shivani                    Do you want me to cancel her order?           10:05 AM, 09th Nov                   Shivani                    Ok           10:05 AM, 09th Nov                   Shivani                    Thank you for confirming.           10:05 AM, 09th Nov                     hi good morning                    Yes please           10:05 AM, 09th Nov                   Shivani                    I have cancelled your order.           10:06 AM, 09th Nov                   Shivani                    Is there anything else I can help you with?            10:06 AM, 09th Nov                     hi good morning                    Thankyou so much           10:06 AM, 09th Nov                     hi good morning                    No there's nothing           10:06 AM, 09th Nov                     hi good morning                    Have a good day           10:06 AM, 09th Nov                   Shivani                    You're most welcome.           10:06 AM, 09th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           10:07 AM, 09th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1666182