Subject: can not cancel order
From: Shivani Rani <[email-masked]>
To: WALAA MAKHLOUF <[email-masked]>
Date: Sun, 8 Nov 2020 22:23:33 -0700 (MST)

Thank you for getting in touch with us. 

With reference to order no # 

We are really sorry for the inconvenience caused to you. 

We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order. 

Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery. 

We apologise for the inconvenience caused to you. 

We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance. 

Your friends, 
The Support Team