Subject: New Reply Received - Order # 6238190044 cancelled !
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Nov 2020 18:43:44 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order # 6238190044 cancelled !  Ticket comment <div class="ydp4b61cd67yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>You should have not displayed the item if it was not in good condition. It requires a lot of time and patience to select the items. You could have given me other option or other shoes in same price but you just cancelled it without even giving prior information. The day I was expecting to receive the item, I got message that the order is cancelled.</div>
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<div>You need to compensate me for this in some way.</div>
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<div>Really dissatisfied with your action.</div>
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<div>On Thursday, November 5, 2020, 11:30:52 PM EST, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div>Hi Syed,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">With reference to order no #6238190044</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">During quality check we found out that item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.</div>
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1652528