Subject: Ticket Assigned - Conversation with rameez mohammed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Nov 2020 05:34:31 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rameez mohammed rameez mohammed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rameez mohammed Bot:  Hi Rameez Mohammed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9612354373 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588277455            09:24 AM, 08th Nov                   Shivani                    Hi Rameez, Thank you for contacting us. My name is Shivani. How may I help you?           09:27 AM, 08th Nov                   Shivani                    We would like to inform you that your order has already been shipped from our warehouse and the order usually delivered within 2 - 3 working days.           09:30 AM, 08th Nov                   Shivani                    You can now track it using tracking number #FP110620001073 here at           09:30 AM, 08th Nov                   Shivani                    https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC02241000381&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           09:30 AM, 08th Nov                   Shivani                    Is there anything else I can help you with?            09:30 AM, 08th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           09:32 AM, 08th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help           09:34 AM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1661896