Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Nov 2020 15:25:33 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns My order number is -9611316068
Orderd shoe was not size okey .I requested to refund bcz of i dont know i can exchange it from the store ,
Today i went to marina mall store and they said i can exchange and I selected one shoe other brand ,but they cannot give me bcz of request of refund .i called the help line for cancellation of refund that only they can proceed ,but after that its not okey.i called twice for this and also same issue .
Actually i need shoe urgently .for return and refund will take 10 days thats too long .its being one week on it .after 10 days it will be half month 
Very sad . https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1658000