Subject: New Reply Received - complaint about order #2000273761
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 07 Nov 2020 12:27:31 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  complaint about order #2000273761  Ticket comment <div>
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<div></div>Hi All,</div></div>
<div dir="auto">Kindly note that aramex representative has just picked up the item. The waybill is attached below.  </div>
<div dir="auto">Waiting for the updates. </div>
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<div>On Fri, Nov 6, 2020 at 5:25 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div>Hi Reham,</div>
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<br><br><div>Thank you for your patience.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We understand that this would be really frustrating for you, as you haven't received any update for your concern. Please consider this as a rare instance, rest assured our team is working on your issue, and will get back to you as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br><br><br><br><br>
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<br><br>-- <br><div dir="ltr" class="gmail_signature">----<br>Best Regards, <br>Reham Ali,<br>B.Sc., Architectural Engineering, The American University in Cairo (AUC)<br>Graduate Teaching Assistant,<br>The American University in Cairo. <br>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043164164143'>IMG_6737.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1586677