Subject: Ticket Assigned - Conversation with priya negi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 07 Nov 2020 07:32:56 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priya negi priya negi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  priya negi Bot:  Hi Priya Negi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  46041392526 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9610687064 Bot:    Your order status is  : Delivered   If you have not received your order, it will take 9 to 14 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561512157            11:21 AM, 07th Nov                     priya negi                    My mirror is missing, this is now ridiculous - I need to know when my mirror is being delivered I keep calling and they keep saying today for the last 9610687064           11:22 AM, 07th Nov                   Shivani                    Hi Priya, Thank you for contacting us. My name is Shivani. How may I help you?           11:22 AM, 07th Nov                     priya negi                    Week           11:22 AM, 07th Nov                     priya negi                    I want it delivered today           11:22 AM, 07th Nov                     priya negi                    Please find out where it is           11:22 AM, 07th Nov                   Shivani                    We sincerely apologize for the inconvenience caused to you.           11:23 AM, 07th Nov                     priya negi                    Everything was late           11:23 AM, 07th Nov                     priya negi                    Now           11:23 AM, 07th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           11:23 AM, 07th Nov                     priya negi                    Now One thing is missing I spent over 10,000 aed with you           11:23 AM, 07th Nov                     priya negi                    To get this service?           11:23 AM, 07th Nov                   Shivani                    I have checked and I am sorry to inform you that I can not assist you with Home Centre query           11:24 AM, 07th Nov                   Shivani                    I  can only able to assist you with Centrepoint and Max Query.           11:25 AM, 07th Nov                   Shivani                    I request you to please get in touch with the Home Centre Support team on #800-MYHOME (800-694663) or email at [email-masked]           11:26 AM, 07th Nov                     priya negi                    ?           11:27 AM, 07th Nov                     priya negi                    So what do I do           11:27 AM, 07th Nov                     priya negi                    If you can’t assist me           11:27 AM, 07th Nov                   Shivani                    I request you to please get in touch with the Home Centre Support team on #800-MYHOME (800-694663) or email at [email-masked]           11:27 AM, 07th Nov                     priya negi                    I want u to get someone to call me           11:27 AM, 07th Nov                     priya negi                    Back now           11:27 AM, 07th Nov                   Shivani                    I am sorry to inform you that I can not help you in this regards.           11:28 AM, 07th Nov                   Shivani                    Please contact Home Centre Support team.           11:28 AM, 07th Nov                   Shivani                    Is there anything else I can help you with?            11:28 AM, 07th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           11:32 AM, 07th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:32 AM, 07th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1658651