Subject: New Reply Received - Conversation with aftab alam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Nov 2020 10:19:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Conversation with aftab alam  Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to Shipa delivery support team, Please note that the order was delivered to the same customer.<br>
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Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
<br>
Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/11/2020 5:47 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1652721] - Conversation with aftab alam<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order Date : Nov 1, 2020<br>
Delivery Date: Nov 5, 2020<br>
Order ID: 6237998635<br>
Tracking ID: SD000336580<br>
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Assistance Required: Need urgent proof of delivery.<br>
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Issue Description: Please share the valid poof of delivery with the ID proof.<br>
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Regards,<br>
Shivani</div>
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<blockquote class="freshdesk_quote">On Thu, 5 Nov at 12:52 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div><span class="separator">Hi Team,</span></div>

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<div dir="ltr"><span class="separator">Order Date : Nov 1, 2020</span></div>

<div dir="ltr"><span class="separator">Delivery Date: Nov 5, 2020</span></div>

<div dir="ltr"><span class="separator">Order ID: 6237998635<br>
Tracking ID: SD000336580</span></div>

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<span class="separator">Assistance Required: Need urgent proof of delivery.</span>
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<span class="separator">Issue Description: The customer is reported that he did not receive the order and it is marked as Delivered on 5 Nov, 2020.</span>
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<div dir="ltr"><span class="separator">​</span></div>

<div dir="ltr"><span class="separator">Please share the poof of delivery with the ID proof.</span></div>

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<div dir="ltr"><span class="separator">Thank you for your response.</span></div>

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<div><span class="separator">Regards,</span></div>

<div><span class="separator">Shivani</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1652721