Subject: Ticket Assigned - Conversation with ullin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 06 Nov 2020 06:41:24 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ullin ullin                    Bot:  Hi again! Bot:  Please enter your name Customer:  ullin Bot:  Hi Ullin ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7411229383 Bot:    Your order status is  : Placed   If you have not received your order, it will take 9 to 14 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:31 AM, 06th Nov                     ullin                             10:32 AM, 06th Nov                   Shivani                    Hi Ullin, Thank you for contacting us. My name is Shivani. How may I help you?           10:32 AM, 06th Nov                     ullin                    I want to ask about my item above           10:32 AM, 06th Nov                     ullin                    It is suppose to receive yesterday for bed frame           10:32 AM, 06th Nov                     ullin                    I ordered 3 items           10:33 AM, 06th Nov                     ullin                    1. Hayden bed frane           10:34 AM, 06th Nov                     ullin                    2. Memory pillow foam, 3. Cover pillow           10:34 AM, 06th Nov                   Shivani                    I am sorry to inform you that I can only assist you with Centrepoint and Max order.           10:34 AM, 06th Nov                     ullin                    For 2 and 3 i received on October 3. But bed frame not yet.           10:34 AM, 06th Nov                   Shivani                    I request you to please get in touch with Home Centre support team on 8000-8466 or email at [email-masked]           10:35 AM, 06th Nov                     ullin                    I did but not respond from them           10:35 AM, 06th Nov                     ullin                    If i am in bahrain how i am calling 80008466? Put additional +973 8000 8466??           10:37 AM, 06th Nov                   Shivani                    I would like to inform you that this is our toll free number.           10:38 AM, 06th Nov                     ullin                    Ok           10:39 AM, 06th Nov                   Shivani                    You can also write an email.           10:40 AM, 06th Nov                   Shivani                    Is there anything else I can help you with?            10:40 AM, 06th Nov                     ullin                    No thank you           10:40 AM, 06th Nov                   Shivani                    You're most welcome.           10:40 AM, 06th Nov                   Shivani                    It was a pleasure assisting you. Thank you for contacting us.           10:40 AM, 06th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1656457