Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 10:24:16 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I ve received part of my order that was paid online but not all           02:07 PM, 05th Nov                     User                    My order number is 8210958413           02:08 PM, 05th Nov                     User                    Still didn’t receive ENTRE  Robin 34-Pair Tall Shoe Cabinet  Color: HG White  Quantity: 1           02:08 PM, 05th Nov                     User                    Paid it online 95 kd !           02:09 PM, 05th Nov                     User                    Tried to call phone for help but the line is getting disconnected all the time too!           02:09 PM, 05th Nov                     User                    How can we reach you ????           02:10 PM, 05th Nov                     User                    Even no body is replying to my email           02:10 PM, 05th Nov                     User                    Hello ooo ?????           02:12 PM, 05th Nov                     User                             02:12 PM, 05th Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           02:15 PM, 05th Nov                     User                    I ve sent           02:16 PM, 05th Nov                     User                    Please read           02:16 PM, 05th Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           02:17 PM, 05th Nov                     User                    Ok           02:18 PM, 05th Nov                   Shivani                    Thank you for holding up            02:19 PM, 05th Nov                   Shivani                    We would like to infrom you that your item #161768903 - - Robin 34-Pair Tall Shoe Cabinet will be delivered by our internal courier team and once it will ship from warehouse you will receive notifiaction regarding the same.           02:20 PM, 05th Nov                     User                    The date of delivery is today ?!           02:20 PM, 05th Nov                     User                    on the system           02:20 PM, 05th Nov                     User                    until now no body called or confirmed           02:20 PM, 05th Nov                   Shivani                    As per our record the scheduled delivery date will be Nov 14, 2020.           02:21 PM, 05th Nov                     User                    Ok           02:22 PM, 05th Nov                     User                    thank you           02:22 PM, 05th Nov                   Shivani                    You're most welcome.           02:22 PM, 05th Nov                   Shivani                    Is there anything else I can help you with?            02:22 PM, 05th Nov                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           02:23 PM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1653965