Subject: New Reply Received - Why one product is canclled in my order
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 07:40:03 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Why one product is canclled in my order  Ticket comment <div>But how you can confirmed the order before checking item because first i received an email that my order is confirmed and ready for delivery then very next day one item cancel from my order and send me the other thats unfair atleast inform me through call or email that the other items i want or not because i mentioned before i made pair of all items not satisfactory reply to be very frank <br><br>
</div>
<div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
</div>
</blockquote>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 5 Nov 2020 at 11:34 a.m., Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3121718344"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div>
<div>Hi Khurram,</div>
<div><br></div>
<div>
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div dir="ltr">With reference to order no #9611693962</div>
<div><br></div>
<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
<div><br></div>
<div>During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order.</div>
<div><br></div>
<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
<div><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div>
<div>
<br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1645284