Subject: Ticket Assigned - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 04:32:46 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I returned a few items  whise total is 216aed
But i can see only194 aed to be returned. 
Need clarification 
Order no  #9610450057

Waiting for your reply https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1650040