Subject: Ticket Assigned - Conversation with nabeel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Nov 2020 01:45:38 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nabeel nabeel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nabeel Bot:  Hi Nabeel ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addi
 tional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0582017719            05:25 AM, 05th Nov                     nabeel                    I wants my order cancel           05:27 AM, 05th Nov                     nabeel                    Please cancel my order           05:28 AM, 05th Nov                   Sh
 ivani                    Hi Nabeel, Thank you for contacting us. My name is Shivani. How may I help you?           05:41 AM, 05th Nov                   Shivani                    Please share your order number so I can help you.           05:41 AM, 05th Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:43 AM, 05th Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           05:45 AM, 05th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1652669