Subject: New Reply Received - complaint about order #2000273761
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 Nov 2020 12:54:33 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  complaint about order #2000273761  Ticket comment <div><div dir="auto">Did you call me? </div></div>
<div dir="auto">And please send me a phone number to contact you! </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 3, 2020 at 11:04 AM Reham Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="auto">First i need to know the last update now, before sending me to talk about closing the ticket you should do your job first to help me,                                                        If I didn’t get any call by noon i will visit your branch and it will be a big trouble for all of you and yoi will not like my action, you are deceiving and i will not accept any kind of robbery.</div></div>
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<div dir="ltr" class="gmail_attr">On Tue, Nov 3, 2020 at 5:23 AM Reham Ali &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div><div dir="auto">Dear All,</div></div>
<div dir="auto">This is not true . The phone number and address are correct. </div>
<div dir="auto">Anyways ... my phone number is 01119516705 or 01117202936 or 0235468848</div>
<div dir="auto">The address is 1 kamal hafez street from khatem el morsleen street - omranya 3’arbya .. in front of studio el ahram street. Haram </div>
<div dir="auto" style="direction:rtl">١ ش كمال حافظ من ش خاتم المرسلين امام شارع ستديو الاهرام - هرم ! الدور السابع شقة ٢٨ </div>
<div dir="auto" style="direction:ltr">Do you need more information?!!</div>
<div dir="auto" style="direction:ltr">As a side note, your threats are just an acceptable! </div>
<div dir="auto" style="direction:ltr">Thanks and i am waiting for the call</div>
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<div dir="ltr" class="gmail_attr">On Tue, Nov 3, 2020 at 5:19 AM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<br><br><div>Hi Reham,</div>
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<br><br><div>Thank you for your patience.</div>
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<br><br><div>We would like to inform you our team updated that your phone number is always closed and the address is incorrect.</div>
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<br><br><div>We request you to please share your complete address and contact number so that we can forward to our courier team and arrange the collection as soon as possible.</div>
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<br><br><div>We look forward to hearing from you.</div>
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<br><br><div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<br><br><div>Your friends,</div>
<br><br><div>The Support Team</div>
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</div>-- <br><div dir="ltr"></div>
<div dir="ltr">----<br>Best Regards, <br>Reham Ali,<br>B.Sc., Architectural Engineering, The American University in Cairo (AUC)<br>Graduate Teaching Assistant,<br>The American University in Cairo. <br>
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</div>-- <br><div dir="ltr">----<br>Best Regards, <br>Reham Ali,<br>B.Sc., Architectural Engineering, The American University in Cairo (AUC)<br>Graduate Teaching Assistant,<br>The American University in Cairo. <br>
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</blockquote>-- <br><div dir="ltr" class="gmail_signature">----<br>Best Regards, <br>Reham Ali,<br>B.Sc., Architectural Engineering, The American University in Cairo (AUC)<br>Graduate Teaching Assistant,<br>The American University in Cairo. <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1586677