Subject: New Reply Received - Re: DAMAGE!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Nov 2020 02:48:50 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: DAMAGE!  Ticket comment <div>The taxi fare going to the nearest store is much more expensive than the item. And if the item is not available, it’s useless. Your support group completely sucks. That’s why most people do online shopping, to somehow avoid going to the store. Anyway if you don’t want to replace it, just say so. <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Nov 2020, at 5:45 AM, [email-masked] wrote:<br><br>
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<blockquote><div dir="ltr">Hello, why do i need to go to the store just to replace it? That’s why do online shopping for the that reason. If you don’t want to replace the damage one just say so &#129320;<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 3 Nov 2020, at 6:52 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Napisa,</div>
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<div>Thank you for your patience.</div>
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<div>We have an update from our team and we would like to inform you that you may exchange the damage Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the delivery date providing that the item is available in the store. Please be assured this will not repeat for your future purchases.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1632520