Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Nov 2020 09:13:37 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1642595 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Alma,  Thank you for getting in touch with us.   We sincerely apologize for the inconvenience caused to you.  This is really unfortunate that you had received a incomplete item in your purchase with us. We understand that you are sceptical about your future purchases.  We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know your order number and name of the missing item.  We look forward to hearing from you.  Please note that this case will be automatically closed if we don't hear from you within 24 hours.  Your friends, The Support Team