Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Nov 2020 05:43:18 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6237929526 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569532531            09:25 AM, 03rd Nov                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           09:26 AM, 03rd Nov                     hello                    i had always bad experience with centerpoint           09:26 AM, 03rd Nov                     hello                    i do not know if you people know how to do business?           09:26 AM, 03rd Nov                     hello                    order is still under process. seems you receive orders and then you get your items from china or india then you forward to your customers.           09:27 AM, 03rd Nov                     hello                    on 1st Nov order was placed and till now its showing under process.           09:28 AM, 03rd Nov                     hello                    i need my order till Thursday.           09:28 AM, 03rd Nov                     hello                    thts it           09:28 AM, 03rd Nov                   Shivani                    We sincerely apologize for the inconvenience caused to you.           09:29 AM, 03rd Nov                   Shivani                    I have checked and your order has been shipped from warehouse.           09:30 AM, 03rd Nov                     hello                    i have bee hearing from you these formal words before and after years same poor pathetic services from you in this innovative era.           09:30 AM, 03rd Nov                   Shivani                    You can track it here at www.aramex.com using tracking id #46375838176           09:30 AM, 03rd Nov                     hello                    i checked there           09:31 AM, 03rd Nov                     hello                    they said they did not receive any           09:31 AM, 03rd Nov                     hello                    shipment form you           09:31 AM, 03rd Nov                     hello                             09:32 AM, 03rd Nov                     hello                    check this           09:32 AM, 03rd Nov                   Shivani                    We will forward your issue to our concern team. Once we will get any update we will get back to you.           09:33 AM, 03rd Nov                     hello                    nothing will happen           09:33 AM, 03rd Nov                   Shivani                    We will get back to you via email once receive any update from our team.           09:33 AM, 03rd Nov                   Shivani                    Is there anything else I can help you with?            09:33 AM, 03rd Nov                     hello                    yearsback was same prb i aused           09:33 AM, 03rd Nov                     hello                    and now again same you people are           09:34 AM, 03rd Nov                     hello                    you do not jump to another help unless you solve current problem           09:34 AM, 03rd Nov                   Shivani                    I understand your concern and I will get back to you soon.           09:35 AM, 03rd Nov                     hello                    let see if you people have come out of barter age           09:36 AM, 03rd Nov                   Shivani                    Please allow us some more time to resolve the issue.           09:38 AM, 03rd Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           09:41 AM, 03rd Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:43 AM, 03rd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1644932