Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Nov 2020 13:09:31 +0000

Hi Shivani Rani,  The customer has responded to the ticket.    Ticket comment <div>I INFORMED  YOUR  COURIER PLEASE DELIVET IT THURSDAY  AFTER NOON  BECAUSE  THAT  MY SALARY DAY.</div>
<div id="yMail_cursorElementTracker_1604322505285"><br></div>
<div id="yMail_cursorElementTracker_1604322505595">HE ANSWERED YES.</div>
<div id="yMail_cursorElementTracker_1604322513471"><br></div>
<div id="yMail_cursorElementTracker_1604322513614">AND I CALLED HIM...HE ASSIGNED ANOTHER PLACE...</div>
<div id="yMail_cursorElementTracker_1604322540210"><br></div>
<div id="yMail_cursorElementTracker_1604322540456">ANYWAY THANK  YOU...<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 2 Nov 2020 at 8:23 am, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0676533532"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Roel,</div>
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<div dir="ltr">​Thank you for reaching out to us.</div>
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<div style="margin-bottom:0.0001pt"><span dir="ltr" style="font-size:14px">We see that you are contacting regarding the order you placed on our website with order number #6234638560.</span></div>
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<div><span dir="ltr" style="font-size:14px">As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility. </span></div>
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<div><span style="font-size:14px">Our courier partner tried to contact you thrice on 3 different days but didn't receive any </span></div>
<div><span style="font-size:14px">response from your end. We even texted you on your provided mobile number for the collection details.</span></div>
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<div><span dir="ltr" style="font-size:14px">The courier has now sent the items back to the warehouse after 10 days of keeping them in their facility.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Now, we would request you to order these items again from our website. </span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">Your friends,</span></div>
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<span style="font-family:-apple-system, system-ui, Roboto, Arial, sans-serif;font-size:14px">The Support Team</span><br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1639445