Subject: Ticket Assigned - Conversation with syed syed atta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Nov 2020 05:33:28 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with syed syed atta syed syed atta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  syed syed atta Bot:  Hi Syed Syed Atta ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6237376550 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0596190459            09:20 AM, 02nd Nov                   Shivani                    Hi Syed, Thank you for contacting us. My name is Shivani. How may I help you?           09:21 AM, 02nd Nov                     syed syed atta                    My order is still under processing           09:21 AM, 02nd Nov                     syed syed atta                    When can i collect it           09:21 AM, 02nd Nov                     syed syed atta                    Actually i am travelling on Wednesday to Pakistan           09:22 AM, 02nd Nov                     syed syed atta                    And i want it before my departure           09:22 AM, 02nd Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           09:24 AM, 02nd Nov                   Shivani                    Thank you for holding up            09:26 AM, 02nd Nov                   Shivani                    We can see that your order has been placed successfully on 30 Oct, 2020 and it will take 3 - 4 working days to make it ready for pick up.           09:26 AM, 02nd Nov                   Shivani                    Once your order is ready for pick up you will receive notification for collection.           09:28 AM, 02nd Nov                   Shivani                    Is there anything else I can help you with?            09:28 AM, 02nd Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           09:30 AM, 02nd Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:33 AM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1640769