Subject: Ticket Assigned - Conversation with muhammed raees
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Nov 2020 05:15:01 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammed raees muhammed raees                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  the delivery man didn’t come here Bot:  Please enter your name Customer:  muhammed raees Bot:  Hi Muhammed Raees ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  46041167292 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9610795186 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563815943            09:07 AM, 02nd Nov                   Shivani                    Hi Muhammed, Thank you for contacting us. My name is Shivani. How may I help you?           09:07 AM, 02nd Nov                   Shivani                    Please share your query so I can assist you with.           09:08 AM, 02nd Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           09:13 AM, 02nd Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           09:14 AM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1640731