Subject: Ticket Assigned - Conversation with donna belle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 02 Nov 2020 03:02:24 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with donna belle donna belle                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  donna belle Bot:  Hi Donna Belle ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6237040310 Bot:    Your order status is : Delivered    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536911074            06:51 AM, 02nd Nov                     donna belle                    It shows delivered but I didn’t received it           06:51 AM, 02nd Nov                   Shivani                    Hi Donna, Thank you for contacting us. My name is Shivani. How may I help you?           06:53 AM, 02nd Nov                   Shivani                    We would like to inform you that our team contacted you on #+966536911074 and deliver your order.           06:57 AM, 02nd Nov                   Shivani                    Kindly check with your security and family members.           06:57 AM, 02nd Nov                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           06:59 AM, 02nd Nov                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           07:02 AM, 02nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1640623