Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Nov 2020 10:06:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">How can I claim my refund?  Or its possible to order another items at same price how's the process? Thank you </div>
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<div>On Thu, Oct 29, 2020, 9:44 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Dolor,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order no #6235989922<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, only return and refund can be done.</div>
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<div dir="ltr">We would like to inform you that your product will take 2 - 5 business days to reach our warehouse and it will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.<br><br>Once the refund is processed the amount you paid will be refunded to your my credit wallet in 24 hours.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1627988