Subject: Ticket Assigned - Conversation with jenny dela cruz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Nov 2020 09:00:09 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jenny dela cruz jenny dela cruz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jenny dela cruz Bot:  Hi Jenny Dela Cruz ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7410662328 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97336326214            12:43 PM, 01st Nov                   Shivani                    Hi Jenny, Thank you for contacting us. My name is Shivani. How may I help you?           12:44 PM, 01st Nov                     jenny dela cruz                    I did not receive my order since our ofice was closed then the delivery came at our office last Thursday           12:45 PM, 01st Nov                     jenny dela cruz                    Helo           12:47 PM, 01st Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:48 PM, 01st Nov                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           12:51 PM, 01st Nov                   Shivani                    We request you to please share your suitable time frame and complete address           12:52 PM, 01st Nov                     jenny dela cruz                    1:30 to 4           12:54 PM, 01st Nov                     jenny dela cruz                    Today to Thursday           12:54 PM, 01st Nov                     jenny dela cruz                    The same address           12:54 PM, 01st Nov                   Shivani                    Thank you for the details.           12:57 PM, 01st Nov                   Shivani                    We will forward your request to our concern team. Once we will get any update we will get back to you.           12:57 PM, 01st Nov                   Shivani                    Is there anything else I can help you with?            12:57 PM, 01st Nov                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           12:59 PM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1637529