Subject: New Reply Received - no one can help me in Help Center?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Nov 2020 07:29:39 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  no one can help me in Help Center?  Ticket comment <div dir="ltr">Thank you for your response. <br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 1 Nov 2020 at 08:44, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Ayman,</div>
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<div dir="ltr">We’re sorry that your order didn’t work out.</div>
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<div>SAR 149 was refunded to your online My credit account.</div>
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<div>We would like to inform you that we have the policy that if an item is returned and the payment option is cash on delivery,</div>
<div dir="ltr">then the refunded amount will always be transferred into My credit or you can get in the form of vouchers.</div>
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<div>You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div dir="ltr">Step 1 - Simply log onto <a href="http://www.shoemartstores.com" rel="noreferrer" target="_blank">www.shoemartstores.com</a>
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<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Please be informed that your online credit can only be used once.</div>
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<div dir="ltr">​Feel free to contact us for the further assistance.<br>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1635895