Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Nov 2020 05:53:43 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Dear Sir,

Your services used to be much better than this.

After very long wait, and after having to contact you , your courier partner arrived on October 18, and collected my partial return for items of Order #6229432546.

Now it has been 2 weeks since they took my returned items, and every times i check my order , the status is still the same :" RETURN IN PROGRESS".

On your own page you wrote the following:

I just returned my order. When will I receive my refund?
Here's how long it will take:

2-5 business days to receive your returned products.
2 business days to perform a quality check and issue the refund.

Please resolve this problem once  you read this email. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1636698