Subject: Ticket Assigned - Late Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Nov 2020 04:29:29 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late Refund Hi Team,  Problem Statement: Late refund  Order Date: Oct 5, 2020 Order ID: 9606522804 RMA: 1000049083 Tracking ID: 46039596971  Assistance Required: Need urgent Refund  Issue Description: The customer reported she received wrong items and that she returned the item but in the hybris the the return status is showing cancelled.  As per the tracking we can see that the item has been returned to our warehouse on Oct 10, 2020. However, the refund still not processed.  Please check and advice as customer waiting for refund.  Thank you for your help  Regards, CS Team Shivani Rani https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1636723