Subject: New Reply Received - Fw: Order # LM603737360 /9610423564
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Nov 2020 02:18:15 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fw: Order # LM603737360 /9610423564  Ticket comment <div>Hi. Please reply today with what I should do as this was a gift for my daughter who is disappointed she can't take it to school. I would like you to pick up and replace it quickly.</div>
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<div id="yMail_cursorElementTracker_1604197074769">Thank you<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Fri, 30 Oct 2020 at 1:48 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9735149990"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Dawn,</div>
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<div>Thank you for getting in touch with us.<br><br>With reference to order no #9610423564<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases. Also, once we will get any update from our team we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1630243