Subject: Ticket Assigned - RE: Home delivery received damaged item 6204713485
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 31 Oct 2020 10:37:44 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Home delivery received damaged item  6204713485 Dear Team,

Please call below mention number and solve the Issue, Otherwise customer telling will leave the item at store.

Nifham,
0503564157.

From: Mallmanager Alkhairmall
Sent: Saturday, October 10, 2020 10:31 AM
To: Mohamed Nagy <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>; Centrepoint <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohamed Mahmoud <[email-masked]>
Subject: RE: Home delivery received damaged item 6204713485

Dear Team,

Please call this number 0509990894

Rgds,
Nifham.
0503564157.

From: Mohamed Nagy
Sent: Thursday, October 08, 2020 1:13 PM
To: Mallmanager Alkhairmall <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Subject: RE: Home delivery received damaged item 6204713485

Dear @Mallmanager Alkhairmall<mailto:[email-masked]>,

Tired to call the customer more than once and no answer, and previously she was not picking the phone also,
Also tried to reach your  end but did not succeed with that either,
Please provide us with alternative phone number for the customer, and from my end I will raise return for the 2 Pcs for the item 161873507,
So please notify her also.

Regards,
Mohamed Nagy

From: Mallmanager Alkhairmall <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 8, 2020 12:41 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Home delivery received damaged item 6204713485

Dear Team,

Kindly call the customer and solve the issue, otherwise customer is telling leave the item at store.

Rgds,
Nifham,
0503564157.

From: Mallmanager Alkhairmall
Sent: Sunday, September 27, 2020 8:08 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Home delivery received damaged item 6204713485

Dear Team,

Can call the customer and solve the issue.

Rgds,
Nifham.
0503564157.

From: Akshay Berry
Sent: Sunday, September 20, 2020 11:47 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mallmanager Alkhairmall <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>; Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Home delivery received damaged item 6204713485

@Mohamed Mahmoud<mailto:[email-masked]> @Mohamed Nagy<mailto:[email-masked]> Guys, customer requested for Arabic speaker. Kindly assist.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 19, 2020 3:13 PM
To: Mallmanager Alkhairmall <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Home delivery received damaged item 6204713485

@Akshay Berry<mailto:[email-masked]>

Please do the needful.

From: Mallmanager Alkhairmall <[email-masked]<mailto:[email-masked]>>
Sent: Friday, September 18, 2020 6:50 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: RE: Home delivery received damaged item 6204713485

Dear team,

Pls call the customer and solve the issue.

Nifham,
0503564157.

From: Mallmanager Alkhairmall
Sent: Wednesday, September 16, 2020 8:24 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>
Subject: Home delivery received damaged item 6204713485

Dear Team,

Customer has received damage product 02pcs which order through Home Delivery,  Kindly call the customer and solve the issue.

Order Num: 6204713485
Name: Juhaina
Mob: 0509990894

Rgds,
Nifham.
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