Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 30 Oct 2020 11:16:14 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div>Thanks for reply team baby shop </div>
<div>If the item has some minor defect it’s ok for me to take that item </div>
<div>If the price mentioned was 35 riyal when I added in my cart so it was already understood that the item might have some Minor defect that why it’s in that low price </div>
<div>If u can write the item defect detail I am ok to buy this item with some minor defect with that low price <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Friday, October 30, 2020, 9:54 AM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div class="yiv5338195380yqt7037469340" id="yiv5338195380yqtfd94606">Hi Alia,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>With reference to order no #6235053678</div>
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<div>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div>During quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for them and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same item.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1629012