Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Oct 2020 06:28:52 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>Good day regarding the return request is it possible for me to return the item in any of your store? </div>
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<div id="yMail_cursorElementTracker_1604039201498">Actually I received the wrong item in the delivery because it's an online purchase. </div>
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<div id="yMail_cursorElementTracker_1604039239146">Attached are the photos of the said items I ordered the black one but I received the color white. </div>
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<div id="yMail_cursorElementTracker_1604039291064">Thank you <br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId214f31cc-a9f9-4f6c-9587-0f0841a8f80a" class="inline-image-global inlined-image-cid-214f31cc-a9f9-4f6c-9587-0f0841a8f80a" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2MTY2NTA5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JWIrGEvxT2Ji_ySQmvZFDCNtouHH0b13lNzcORGdr7U" style="width:100%;max-width:800px"><br>
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<img id="ymail_attachmentIdc6ac4217-1679-48a2-8f12-ed20f004f130" class="inline-image-global inlined-image-cid-c6ac4217-1679-48a2-8f12-ed20f004f130" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2MTY2NTA5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BldLIt7-BHI3mQBLQhV-A6eutVecgbzMjlTNxpX7mVo" style="width:100%;max-width:800px"><br>
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<br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Oct 30, 2020 at 9:14 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2831001300"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div>Hi Vivian,</div>
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<br>Thank you for getting in touch with us.<br><br>With reference to order no #6222144007<br><br>We would like to inform you that your return request has been cancelled and we request you to please share the name of the item  along with the item id which you want to return so we can raised return request.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1631687