Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 28 Oct 2020 08:25:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>Please confirm when i'll get the refund of payment against the below return item.</div>
<div><br></div>
<div><br></div>
<div>Regards</div>
<div>Bilal</div>
<div>+971557996757<br>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Oct 26, 2020 at 7:02 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mohammad,</div>
<div>
<div><br></div>
<div><div>Thank you for contacting us.<div><br style="box-sizing:border-box"></div>
<div>With reference to order no #9609184374</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We can see that you have created a return request for the item on 25 Oct, 2020 and our courier team will contact you in 7 - 10 working days for the collection.</div>
<div><br></div>
<div>Also, once the order will return back to warehouse we will process the refund for the same and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
<div><br style="box-sizing:border-box"></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
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<div><div><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'></div></div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1617158