Subject: Ticket Assigned - Re: Share your feedback with us
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Oct 2020 22:45:33 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Share your feedback with us The Worst online shopping experience ever!!!!!
It’s my first time with MAX and the last time!!!

First you cancelled An item (pijamas) without mentioning any reasons
 although when i check ot online i found it still available
So i went to the store (smouha) to check the problem without any help from the staff!!!
They took my number to communicate with me but no one called and the hot line is always out of service.

When i received the other 2 items i wanted to change the size of one of them.
So i went today to smouha branch, unprofessional staff at all they don’t know how to deal with customers!!

They said that they cannot exchange the size, so i requested to refund the amount and the answer was the system is out of service and we cannot help you!!!!

And when i requested the branch manager he also said i can’t help you!!!!

Really Guys is these a worldwide brand!!!!!!!!

Now i will make a complain in the customer protection agency to help me as you guys can’t help to refund or exchange one small iem

And all the staff said (the online isn’t working good try not to purchase online again)

And i will share this story on all social media account and pages to see how a worldwide brand can’t help in such a small thing.

Really SHAME ON YOU!!!!!!!!!!!!!!!!!!!!

Sent from my iPhone

> On Oct 25, 2020, at 10:58 AM, Max Fashion <[email-masked]> wrote:
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> Women Men Girls Boys Shoes Inspiration
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> Hi Amany Fouad, we'd be grateful if you could tell us what you think about the products you've just received.
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> MAX
> Solid Jeans with Pocket Detail and Drawstring
> Color: Blue
> Size: 0-3 mths
> Quantity: 1
> EGP 170
>  Write a review
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> MAX
> Chequered Pyjamas with Pocket Detail
> Color: Red
> Size: L
> Quantity: 1
> EGP 175
>  Write a review
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