Subject: Ticket Assigned - Conversation with sachin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Oct 2020 10:17:25 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sachin sachin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sachin Bot:  Hi Sachin ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addi
 tional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0549751960            02:09 PM, 27th Oct                   Shivani                    Hi Sachin, Thank you for contacting us. My name is Shivani. How may I help you?           02:12 PM, 27th Oct                   Shivani                    Please share your query so I can assist you with.           02:13 PM, 27th Oct                   Shivani                    Hi, I'm no
 t getting a response from you. Are we still connected?           02:15 PM, 27th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:17 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1623420