Subject: Ticket Assigned - Conversation with haleema
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Oct 2020 08:47:07 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with haleema haleema                    Bot:  Hi again! Bot:  Please enter your name Customer:  haleema Bot:  Hi Haleema ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9610172447 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523475060            12:36 PM, 27th Oct                     haleema        
             Ok           12:36 PM, 27th Oct                   Shivani                    Hi Haleema, Thank you for contacting us. My name is Shivani. How may I help you?           12:38 PM, 27th Oct                   Shivani                    Please share your query so I can assist you with.           12:40 PM, 27th Oct                   Shivani                    We would like to inform you that your order has already been shipped from our warehouse.           12:42 PM, 27th Oct                   Shivani                    You can now track it online using tracking number #FP102720000123 here.           12:42 PM, 27th Oct                   Shivani                    https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC02241000381&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           12:43 PM, 27th Oct                   Shivani                    Our courier partner will contact you to arrange a time fo
 r delivery. The order should be with you soon.           12:43 PM, 27th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:45 PM, 27th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:46 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1623066