Subject: Ticket Assigned - Conversation with seif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Oct 2020 06:16:15 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with seif seif                    Bot:  Hi again! Bot:  Please enter your name Customer:  seif Bot:  Hi Seif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6235849504 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:04 AM, 27th Oct                   Shivani                    Hi Seif, Thank you for contacting us. My name is Shivani. How may I help you?           10:05 AM, 27th Oct                     seif                    Hi, now its been two days amd the order still plcaed  when ir will be ready           10:06 AM, 27th Oct                     seif                    Order number  6235849504           10:06 AM, 27th Oct                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           10:07 AM, 27th Oct                   Shivani                    Thank you for holding up            10:09 AM, 27th Oct                   Shivani                    We can see that your order has been placed successfully on 25 Oct, 2020 and it will take 2 - 4 working days to make it ready for pick up.           10:09 AM, 27th Oct                   Shivani                    Once your order is ready for pick up you will receive notification for collection.           10:09 AM, 27th Oct                     seif                    So it means tomorrow  i will receive a massage           10:10 AM, 27th Oct                   Shivani                    We would like to inform you that once your order is ready for pick up you will receive notification for collection.           10:12 AM, 27th Oct                     seif                    Thanks           10:12 AM, 27th Oct                   Shivani                    You're most welcome.           10:13 AM, 27th Oct                   Shivani                    Is there anything else I can help you with?            10:13 AM, 27th Oct                   Shivani                    It was a pleasure assisting you. Thank you for shopping with us.           10:16 AM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1622561