Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Oct 2020 05:02:49 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns We’re sorry, we had to cancel Striped Bikini Swimwear Set  -...   from your order 6221476027 due to unforeseen issues. Your other items will be delivered soon.
This message was sent right away last Sept 5, so i counted 15days for the return transaction that would be Sept 20 and another 15 days for the policy on returns it would be on the second week of October. 
Pls i have sent messages for follow up already and its only 28sr. When can i get it back? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1618138