Subject: Ticket Assigned - Conversation with parvin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Oct 2020 08:33:55 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with parvin parvin                    Bot:  Hi again! Bot:  Please enter your name Customer:  parvin Bot:  Hi Parvin ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552765955            12:20 PM, 26th Oct                   Shivani                    Hi Pravin, Thank you for contacting us. My name is Shivani. How may I help you?           12:26 PM, 26th Oct                   Shivani                    Please share your query so I can assist you with.           12:27 PM, 26th Oct                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           12:31 PM, 26th Oct                   Shivani                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           12:33 PM, 26th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1619816