Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Oct 2020 06:51:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>This option; <b style="background-color:rgb(255,229,153)">payment thru Shukran isn’t available at the checkout point</b>. That's the reason I've raised a complaint in the first place, I guess you miss the whole point. However, please find the screenshot from the attachment as you requested. <br><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div><font style='font-family:"arial narrow",sans-serif;color:rgb(0,0,102)'><b><font style="font-family:verdana,sans-serif;color:rgb(0,0,0)"><br></font></b></font></div>
<div><font style='font-family:"arial narrow",sans-serif;color:rgb(0,0,102)'><b><font style="font-family:verdana,sans-serif;color:rgb(0,0,0)">Thanks &amp; regards,</font></b><b><font style="font-family:verdana,sans-serif;color:rgb(0,0,0)"><br></font></b></font></div>
<div><font style='font-family:"arial narrow",sans-serif;color:rgb(0,0,102)'><b><font style="font-family:verdana,sans-serif;color:rgb(0,0,0)"><br></font></b></font></div>
<div style="text-align:left"><span style="font-family:verdana,sans-serif"><span style="font-family:verdana,sans-serif"><font color="#666666"><b>M NAHIDUL AMIN</b></font></span></span></div>
<div style="text-align:left">
<span style="font-family:verdana,sans-serif;color:rgb(102,102,102)">Mobile: +971 56 3321925</span><br>
</div>
<div style="text-align:left"><font color="#666666"><font style="font-family:verdana,sans-serif">Email: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></font></font></div>
</div></div></div></div></div></div></div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Oct 26, 2020 at 7:54 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div>
<div>Hi Mohammad,</div>
<div><br></div>
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div>We would like to inform you that here's how you can pay with your Shukrans-<br><br>1. Sign in to your account<br>2. The 'Pay with Shukrans' slider on the Payment page will help you decide how many points you can spend and calculate your discount.<br>3. Use the slider to get your desired savings.</div>
<div><br></div>
<div>If you still face any issue, kindly share the screenshot so we can check and help you better.</div>
<div dir="ltr">​</div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043160123424'>Screen Shot 2020-10-25 at 3.18.23 PM.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1617229