Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Oct 2020 05:22:46 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns I received a very strange irresponsible email from shoemart stating that my return of orders 6226084812 & 6226031539 had been cancelled upon my request!!!! WHAT is this???? What happened to your service???.
THE RETURN OF THESES ORDERS HAD BEEN RECEIVED BY ARAMEX WITH SHIPMENT NUMBERS 46282690230 & 46282189741 SINCE 9th of October 2020!!!!!
I'm really disappointed of this email!!! 
I REQUEST IMMEDIATE REFUND OF MY MONEY FOR THE TWO ORDERS!!!
IT SEEMS THAT YOUR SERVICE BECAME EXTREMELY UNTRUSTWORTHY!!!! 
HOW IT COMES THAT I RETURNED THE ITEMS SINCE MORE THAN TWO AND INSTEAD OF RECEIVING MY REFUND, I RECEIVE THIS EMAIL!!!!
I COMPLETELY LOST TRUST OF YOUR SERVICE AND I NEED IMMEDIATE INSTANT REFUND OF MY MONEY!!!

WAITING YOUR IMMEDIATE PROMPT RESPONSE!!!

DR NAGLAA https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1618989