Subject: New Reply Received - Store information
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Oct 2020 17:15:16 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Store information  Ticket comment <div dir="auto">
<div>Thank you for your response. </div>
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<div dir="auto">Pls refund soon as soon as possible my order no 6225879708 i canceled my order Oct 2nd still my money not came <br><div class="gmail_quote" dir="auto">
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<div dir="ltr" class="gmail_attr">Sat, Oct 24, 2020, 6:45 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div><div dir="ltr">Hi Nagaraju,<br><br>Thank you for getting in touch with us.<br><br>We are truly sorry to hear that the refund has not been processed yet for the order that was not delivered. This is surely not the experience we want our customers to have when they shop with us.<br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with the relevant team and will get your refund processed soon.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1514975