Subject: New Reply Received - Not able to place order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Oct 2020 12:45:57 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Not able to place order  Ticket comment <div dir="auto">
<div dir="auto">Hi Team,</div>
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<div>1. We would like you to clear the cache of.           your app - Done</div>
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<div dir="auto">2. You can also reinstall or update your.                 application - Done</div>
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<div> Tried again still facing the same issue.</div>
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<div>1. App Version - Screenshot attached </div>
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<div>2. Android/ iOS version  - latest version</div>
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<div>3. Screenshot of the issue - there is no issue being shown once I select the mode of payment and then click place order it gets me back to my bucket again.</div>
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<div>4. Name and image of the item which you want to purchase - <span style="font-family:sans-serif">Screenshot attached</span>
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<div>Kindly help.</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Ram Chandranathan </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 25 Oct 2020, 11:52 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Jinu,</div>
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<div>Thank you for getting in touch with us.</div>
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<div>We apologise for the inconvenience caused to you.</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>We would like you to clear the cache of your app. You can also reinstall or update your application.</div>
<div><br></div>
<div>If you still face the same issue please provide us the following details:</div>
<div>1. App Version</div>
<div>2. Android/iOS Version</div>
<div>3. Screenshot of the issue.</div>
<div>4. Name and image of the item which you want to purchase</div>
<div><br style='color:rgb(0,0,0);font-family:arial,helvetica,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043160042325'>20201025_144415.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043160042326'>Screenshot_20201025-144319_Centrepoint.jpg</a><br />3. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043160042327'>Screenshot_20201025-144328_Centrepoint.jpg</a><br />4. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043160042331'>Screenshot_20201025-144341_Centrepoint.jpg</a><br />5. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043160042333'>Screenshot_20201025-144351_Centrepoint.jpg</a><br />6. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043160042334'>Screenshot_20201025-153451_Centrepoint.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1615630