Subject: Ticket Assigned - Click & Collect
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 25 Oct 2020 10:07:53 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect It has been almost four days after placing an online order for the shoes and it's still showing under processing. I don't know why you guys are so slow while the order status is "Collect" from the Shoemart store.
It should not be more than two working days. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1616081