Subject: Ticket Assigned - Where is my refund
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 25 Oct 2020 05:25:45 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Where is my refund its been 15 days since my return has been collected,   i didn't received my
refund,i have sent mail 2,to 3 times and called to onlie team as well but
no any concerns has been shown,just tell me clearly if you wanna refund or
not this is unacceptable. Wasnt expecting this thing from shoe mart.i had
clearly told that the shoes was damage the moment it arrived to me,same
time i informed the delivery guy and he said to send mail or call to online
team which i have done but yet no any concerns.please give me my refund.
Orderno:9606486670

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1615713