Subject: New Reply Received - Re: RETURN REQUEST
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 25 Oct 2020 00:22:14 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: RETURN REQUEST  Ticket comment <div id="yiv1599202193"><div class="yiv1599202193ydpe68a7a0byahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div id="yMail_cursorElementTracker_1603585294430">Follow up!!!!!!!</div>
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<div>On Thursday, 3 September 2020, 02:08:27 pm GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Abbie,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br> <br>With reference to order no #6220371094<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. <br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">We can see that you have already created a return request for the item on 31 Aug, 2020 and our courier team will contact you in 2-5 working days for the collection.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1451431