Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 24 Oct 2020 13:49:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>Hi guys <div dir="auto"><br></div>
<div dir="auto">The issue when the rack is put to one piece it is not stable and cannot hold any toys. Not sure how an empty rack photo will help you other than by keep delaying the subject until it dies from natural causes. Very disappointing. Also no need to use "your friends" in the signature.  It is very irritating when you are not even taking your customer service role seriously. </div>
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<div dir="auto">Thank you</div>
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<div dir="auto">Hasan</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 22 Oct 2020, 11:47 am Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Hasan,</div>
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<div>Thank you for confirming us.</div>
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<div>We sincerely apologize for the inconvenience caused to you  and late response.</div>
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<div>We would be happy to help you. However, we request you to please share some images of the issue which you are facing so we can check it with our team.</div>
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<br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1570980